HOW TO ORDER

PLACING AN ORDER – STEP BY STEP

If you are interested in any of our products and wish to purchase it, please follow our instructions on how to place an order.

STEP 1.

Click on the product that you are interested in.

1. Choose a quantity of the product.

2. You can also change the flavour of the product (if available) by clicking on the selected thumbnail.

3. Click “ADD TO BASKET” button on the right.

4. Now you can continue shopping or check your shopping cart’s contents, by clicking on the cart icon in the upper right-hand corner.

5. When you click on the shopping cart’s icon, its content will show up on the right. If you want to buy all of the items, click on the “BASKET” button.

You can also add the product you are interested in to the “Wish list” and purchase it at another time (please note that you must be a registered user for the product to be permanently saved on the list).

To view the wish list, log in to cachillheaven.com by entering your username and password, then click on “Your Account” button on the menu on the top. In the next step, select “WISH LIST” and then “Saved” from the tabs of the left.

STEP 2

In the shopping cart’s preview you can see a list of the products you have chosen, together with their quantity and price.

If you want to remove a product from the shopping cart, click on the “x” on the right side of the price. If you want to change the quantity, click on +/- button next to the quantity and wait for a moment. In a short while, the shopping cart will be updated.

If you have a promo code, click on the “PROMO CODE” button on the left and a box will pop up. Enter your promo code in the box and click “APPLY”. If the code is correct, the price will be reduced. If the price does not change, please check the promotion’s rules and conditions and make sure that it applies  to the items in your cart.

To continue, click “PROCEED TO CHECKOUT”.

STEP 3

If you are a registered customer, please sign in. If you are not, you can sign up by clicking on “CREATE AN ACCOUNT”. You can also place an order as a guest (without registration) by clicking on “CONTINUE WITHOUT REGISTRATION”.

STEP 4

Enter your shipping details by filling in all fields marked with an “*”. If you wish to receive a VAT invoice, please enter your NIP number (Tax Identification Number). Ensure that your data is correct and then select your preferred shipping method.

STEP 5

Select your payment method:

  • Mobilepay online payment service 
  • Bank Transfer 
  • PayPal 
  • BITCOIN online payment service

After you choose your preferred payment method, agree to have your personal data processed and agree to the terms and conditions, please click on the “PROCEED TO CHECKOUT ” button.

IMPORTANT NOTE

CONTACT US ON LIVE CHAT OR VIA EMAIL TO COMPLETE YOUR PAYMENT

STEP 7

An invoice will be sent to your email immediately after completing your order. If you can’t find the invoice, please check your spam folder.

From there we will proceed with processing and shipping your order.

IMPORTANT NOTE

For international orders, After completing your order kindly contact us via Email or WhatsApp for immediate response with your order number for the amount to be converted to your respective currency.